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@pallavi, that doesn’t answer my question. Why does your support not read the questions thoroughly? 🙁
I think I’m going to request a refund.

I already have it installed, and I already have the badges from the demos. The badges already have points assigned to them. How do I give students points so they can earn the badges? If one badge has 100 points, HOW do students get the 100 points? I don’t understand.